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FAQ

Where do you ship?

We ship globally!

How long does shipping take?

Due to COVID-19 disruptions, it is possible that shipping and production might take slightly longer. We appreciate your patience as we try to navigate this as a small business and keep everyone happy with artwork! Please feel free to check in via email or social media about your order if you haven't heard from us.

Shipping for art prints usually varies from location but generally takes 1 week within Canada, and 1-3 weeks outside of Canada.

Merchandise shipping takes about 3-8 business days in most locations (Canada, USA, most countries in Europe), while others can take up to 14 business days. The production time of merchandise fulfillment has also been affected, therefore delays may vary. Expect about 1 month from time of order, and please contact us directly for further or more precise information. We try our best to ship everything in a timely manner!

How are prints shipped?

Prints are inserted in a cello envelop to protect from environmental elements (such as rain and show) and then shipped in a hard cover mailer envelop to prevent bending.

Does Karlie Carpentier Rosin create custom illustrations?

Yes, absolutely! Karlie creates all types of custom artwork. Some are listed on her website, and some aren't. If you don't see it on the website after viewing the Custom Art page, please contact Karlie for more info. Please view Karlie's Custom Art Commission Page. 

Can I rent Karlie Carpentier Rosin's artwork?

Yes, you can rent her artwork. Contact Karlie for more information.

Does Karlie Carpentier Rosin license her artwork?

Yes, you can license Karlie's artwork, please inquire via email.

 

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